Connexion issue?

Catherine M. #22790

Got some issue with my LTE

Whizz

Hello Catherine,
I am sorry to hear about the situation you encountered.
Have you tried restarting the phone?
Here you can find more troubleshooting you can try: https://fizz.ca/en/faq/how-do-i-use-my-phone-to-access-the-internet
If the issue still persists please contact our support team: https://fizz.ca/en/contact-us
Have a lovely evening,
Alex