Phone purchase?
Mohammad H. #27566
Posts: 3 ✭✭
in Phones
I already have a phone number by fizz, now I decided to buy a phone , but it's coming with phone plans! how can I buy a phone without new plan , cause I have it
22
Answers
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You can juste go there : https://fizz.ca/en/plp and you can buy it youtout a plan. You suppose to can where do you see its force you to take a new plan ? Your plan and your phone are not link. Have a nice day
15 -
But how can I purchase phone without plan ! I tried to do that, still coming with plan13
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Usually when you save the phone. You can choose between "you plan" or "new plan"14
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Like StefanM said you supposed to be ask. Are you logged on the website with your account who as your mobile plan on it ?13
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Yes I did, and there is no option for current plan or new plan ! it's coming just with new plan !13
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Hello Mohammad,
I am sorry to hear about this situation.
Can you please try to delete the cookies and cache memory and try again?
I would also recommend using an incognito browser if you can.
In case you still experience issues please contact our support team: https://fizz.ca/en/contact-us
Have a great day,
Alex13
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