Cellphone service only partially working - no ringing when calling someone.

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Camille B. #41336
Camille B. #41336 Posts: 1 ✭✭
in My Mobile
When I am making a call, there is no ringing, but the person can hear me (I can't). Why?

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  • Dgjf
    Dgjf Posts: 3,052 ✭✭
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    It is new ? What model of cellphone do you have ? Do you try restart your cellphone and/or take out and put back your sim card ? Have a nice day :)
  • Whizz
    Whizz Posts: 19,109 admin
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    Hello Camille,
    I am sorry to hear about this situation.
    You can try restarting the phone and see if the issue persists.
    Also, please feel free to contact our support team for further assistance: https://fizz.ca/en/contact-us
    Have a lovely day,
    Alexandru
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