I can’t call anymore?

Yes hello, Today I have done my payment now and since I have done my payment I can’t call anyone anymore. Please help!?!?

Answers

  • PierDuc
    PierDuc Posts: 947
    If your service was interrupted because your payment was late, it may take up to 2 hours after the payment to get the service back.
  • Dgjf
    Dgjf Code de référence/Referral code: BS7M5Posts: 3,007
    Do you make your paiement in time ? If you where late you should wait sometime before Fizz reactivate it. You can contact the support to be sure. Have a nice day :)
  • I did shutdown my phone for 1 min when this happend to me and now it works fine. Also, plane mode for one minte and get back after works sometimes too!
    Good luck!
  • kokoboko
    kokoboko Posts: 160
    I hope it works properly now.
  • Whizz
    Whizz Posts: 10,153
    Hi Matthew,
    I can see from my end that your mobile plan was paid in time before the new cycle began and it appears to be active and running from my end.
    If you still have difficulties in using your service, please connect manually to Fizz EXT, restart your phone and then connect back to Fizz. This should clear any network glitch and allow you to call properly.
    More helpful details can be found here:
    https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why
    Thank you very much for your understanding.
    Have a good one!
    Andrei
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