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Unable to Purchase SIM Card?

I'm on the purchase page for a SIM Card, as I am new to Fizz but when I click "Save" at the shipping selection point, it does not do anything. The page stays there and does not prompt me to a new page or anything. I have tried to clear my browser history at all, still does not work

Answers

  • Anthony2
    Anthony2 Posts: 58
    Fizz credit card processer is terrible. You may need play on your billing address in order to move forward.
  • Whizz
    Whizz Posts: 7,846
    Hello Lusala,
    We're sorry to hear you encountered this situation. I checked your account now however and I see that you were able to order it! :)
    You can check the status of the order by going to My profile - Order history - See details - Click on the link from Follow your shipment. For more information on how to check the order history, you can take a look at our page: https://fizz.ca/en/faq/order-history
    Have a lovely day,
    -Ioana
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