Can't receive messages

Roman M. #40255

Can't receive SMS from Russia! Is fizz blocking somehow SMS from other countries?

Justin

Hi Roman,

Do you have unlimited text messages unlock?
You will need to receive it. And you have to be in your coverage area.

If nothing work, you can contact the support or use another app for texting all around the world : Textnow, Messenger, WhatsApp.

Whizz

Hello Roman,
I am sorry to hear you encounter issues.
Incoming texts are always free, whether you’re within your coverage area or not, and whether you opted for unlimited texts or not.
Rest assured, Fizz is not blocking the texts.
In this situation I recommend you contact our support team for more investigations: https://fizz.ca/en/contact-us
Have a lovely day,
Alexandru