Original barcode

Philippe-Olivier

I need ro find my original barcode to return my modem. Been looking for it everywhere and have been asking in chats and no answers

Mike

Hi Philippe-Oliver

Here the guide
https://fizz.ca/en/faq/how-do-i-find-my-return-id-number

In case of problem, you can contact Fizz support by chat

1- Log in to your account (see top right).
2- Any ad blocker in your browser must be disabled.
3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-find-my-return-id-number
4- The green bubble should appear in bottom right of the page

MichelP

Pierre-Olivier,
To get an appropriate help for the return of your modem:
I suggest you to contact the Fizz customer service by chat.
First, log to your Fizz account.
Click on:
https://fizz.ca/en/faq/how-do-i-find-my-return-id-number
Click on the green interrogation point down to the right of the page
and click on the green chat bubble

Gabriele G.

Follow the others suggestions and let us know if you could find it!

Whizz

Hi Philippe,
Here is the universal barcode that any customer can use to return the modem.
Alternatively, you can follow the steps in the link provided by Mike.

Just click on the Barcode.png text below:

Barcode.png

Thank you very much for your understanding.

Have a good one!

Andrei