If fizz ext down and not working?

Why isn't my data working (as well as many others).
Is fizz ext down or not, you can't answer after a day and you are closing my forum posts without giving an answer.
Do not close my forum post like you just did on this same topic, when no one had answered the question yet!!!

Answers

  • Whizz
    Whizz Posts: 13,436
    Hello MB,
    We're truly sorry to hear about this situation encountered. I checked your account and I see that you've reached us regarding this matter and one of my colleagues has already further helped with it by escalating a ticket to our technical department. I also checked the ticket and saw our technical team informed everything should be in order, therefore I recommend rebooting your phone and once it's back on, to keep Wifi disabled and only mobile data on. I can also suggest turning airplane mode on for a few seconds, then back off.
    If by any chance there's still a situation afterward, please don't hesitate to contact us:  https://fizz.ca/en/contact-us
    Thank you so much for your understanding.
    Have a lovely day,
    -Ioana
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