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Why my mobile data stopped working?

When i turn on mobile data its showing as Sign in to fizz network and it does not work. Its only happening from today morning.

Answers

  • Whizz
    Whizz Posts: 7,879
    Hello SAITEJA,
    Apologies for the encountered issue.
    Please try rebooting your phone and after enable airplane mode for 30 seconds then turn it off and verify. If the issue still persists please go into phone's Settings- Mobile data- Mobile networks and disable automatic network search and switch back to the Fizz network instead of Fizz EXT network.
    For more helpful tips, please take a look over:
    https://fizz.ca/en/faq/how-do-i-use-my-phone-to-access-the-internet
    Thank you for your understanding.
    Have a good day.
    Catalin
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