why are my outgoing calls barred?

Shaye

i only receive calls and everything is paid in full

Mike

Hi Shaye

Can you try to restart the phone

Can you try to select Fizz ext in the network operator for 10 seconds, and after set in back to automatic


Android: Settings → Connections → Mobile networks → Network operators → Search networks → Automatic/Fizz

iPhone: Settings → Operators → Automatic/Fizz

You can always try to put the SIM to a different phone.

If this does not help, contact the support

1- Click on this link:https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why
2- The green chat bubble with the ? should appear after a few seconds in the bottom right corner.
3- Click on it, and select chat if available, or any other option

Fizzy

Hi Shaye

Have you tried restarting your phone?

Make sure you are connected to Fizz network. Select automatic network on your phone settings.

Are you able to receive calls?

You can check here for some tips on can't make calls: https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why

MichelP

Shaye,
Try to restart your cellular phone.
It can solve this problem.
If this problem still there, please, contact the Fizz customer by chat.
First, log to your Fizz account.
Then, click on:
https://fizz.ca/en/faq/activate
Click on the green interrogation point down to the right of the page and click on the green chat bubble.

StefanM

As the others suggested. Try restarting your phone. This might help

Whizz

Hello Shaye,
I am sorry for the situation encountered.
I have verified your account and I see that your mobile plan is active. Can you please try the steps provided by our community members and let us know if the situation persists? You can also check the steps from our page: https://fizz.ca/en/faq/why-does-my-phone-say-emergency-calls-only
Here you can find how to reach us if we can help with anything else: https://fizz.ca/en/contact-us
Thank you, have a great day!
Adelina