Upgraded ths iOS, rebooth my phone, removed + replaced sims Card. Still no mobile service. Anyone kn

I am with Fizz for more than a year now. Everything was fine since yesterday where I lost the mobile service. I looked up in the solutions proposed and did everything suggested: ON-OFF airplane mode, ON-OFF data roaming, Uptaded iOS, rebooth cellphone, removed+ replace sims card. And it's still doesn't work. My home internet is fine and my cellphone still connects to any wifi. Is there someone that can help me? Thank you.


  • Whizz
    Whizz Posts: 20,757 admin
    Hello Stéphanie,
    I am sorry for the situation encountered.
    Your line is fully active on your account, so the services should work properly.
    Please contact us in private on Chat or Facebook messenger in order to do further manipulations, and find a solution.
    Here you can find the ways to reach us https://fizz.ca/en/contact-us
    Thank you, have a great day!
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