Where do I file complaints?
Why does the chat bubble not show up when there are issues with a person's account? It's hard enough to get in touch with someone. I had a great conversation with someone yesterday. Today there is no way for me to find the chat bubble. Why is there no way to see how our payment methods are set up so that we know whether or not the address or the security code are correct? My CC was declined twice and there was no way for me to figure out where the issue was no your site. I am so disappointed. Technology is all about connection and yet you refuse to connect with your clients. This is ridiculous. Please reconsider your business model.
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