Welcome to the Fizz Community Hub
Change monthly plan?
How can I change my monthly plans with the same sim
Gurvinder To change your plan:
Go to My Plans in your Fizz account.
Scroll to the plan you wish to change.
Click on Manage and then Adjust your plan.
Use the Plan Wizard to adjust your data, minutes, texts and Calling Options (international calls and voicemail).
As you adjust your plan details, you will see your new monthly fee in the box below.
When you like what you see, click Save Changes.
Changes take effect at the start of your next payment cycle.
Important – any change to your plan must be made 48 hours before the end of your payment cycle. During those 48 hours, systems are frozen and no change can be made. You’ll therefore have to wait for the next payment cycle.
Just go to manage my plan. There you will find the option “Adjust Plan”.
More information can be found here:
Thanks for your help guys
I already have a fizz SIM card but website is only giving me two options afterwards which is ‘order new sim’ and ‘activate sim’
You need to have an active plan on the account where you want to order the plan change.
Please be sure that you're logged into the correct account as I can see there the one you have on file is empty.
Thank you very much for your understanding.
Have a good one!
This discussion has been closed.
Welcome and join
Official Fizz communications
Fizz, surprisingly fun.
About my account
Switch to Fizz
Create your plan
How it works?
Need a phone?
Activate my SIM
How it works?
Transfer my number
Fizz network settings
Status of our services