How do I complete my internet registration when the site never loads past the appointment booking fo

I am able to log in and put in my address but cannot get farther than the selection of the date of the appointment. The lighting logo appears and the circle spins around it endlessly.
I’ve tried this on different days and LTE and a wifi networks.


  • Fizzy
    Fizzy Posts: 10,357 ✭✭

    Others have experienced the same situation.
    As mention, try selecting a different installation date.
  • StefanM
    StefanM Posts: 1,451 ✭✭
    Hi Pavel,
    Can you try to use it in incognito mode on a different browser (firefox, chrome) on desktop. Sometimes this helps
  • Sharpie22
    Sharpie22 Posts: 401 ✭✭
    I couldn't tell but can't wait to know the answer !
  • Emmanuel S. #36497
    Emmanuel S. #36497 Posts: 235 ✭✭
    I had the same issue, took me a few days to book, try a different browser. That's what eventually fixed it for me.
  • Sharpie22
    Sharpie22 Posts: 401 ✭✭
    I'm not really sure...
  • Whizz
    Whizz Posts: 17,911 admin
    Hello Pavel,
    Sorry for the situation encountered.
    I have verified your account and I kindly inform you that the internet order was registered and your appointment is already set. You can check on your account by going to My Plans >>Manaage >>Appointemnts.
    Please reach us back if you have any other questions. We are available at
    Have a good day!
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