I can't connect to internet. Why is it not working?

Payel Posts: 2 ✭✭
I have been trying to connect to internet for couple of hours now. I did trouble shooting, but it's not working. Can you help? Thanks.


  • Lieux
    Lieux Posts: 2,528 ✭✭
    Payel if you can’t connect to your internet take a look here on this manual. https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it
    And if nothing helped reach fizz To reach Fizz
    First, connect to your fizz account. And click on a help page as https://fizz.ca/en/faq/reactivate
    Wait a few seconds to see the green bubble down to the right of the page.
    When you see it, click on it.
    You will have to choose to use messenger whatsapp or chat. If chat is not available wait or choose messenger.
    Please, desactivate the ad blocker on your browser.
    And patience...
  • Whizz
    Whizz Posts: 19,711 admin
    Hello Payel,
    Apologies for the encountered issue.
    I have verified the grid in your area and there seems to be a issue with it. Our technical team is aware of this situation and is currently working on having it solved as soon as possible.
    Once the issue is solved, the internet connection will be restored automatically.
    Thank you for your understanding.
    Have a good day.
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