Cannot call or send a message

Since of today there is no sms nor calling minutes left even though I have an unlimited plan. Cannot call or massage and cannot receive calls.

Answers

  • Whizz
    Whizz Posts: 8,233
    Hello Kateryna,
    I apologize for the error you've encountered, I suggest you reach out to our support where you can have this situation resolved.
    Please follow the steps Mike provided and provide as much information as possible to our support department in order for them to assist you in fixing this.
    Thank you for understanding.
    Have a good one!
    -Bogdan
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