Wifi seems to be connected but doesn’t work

Wifi seems to be connected and working. Once every 60 sec, a website can ben updated but overall, it’s like i have no connection at all? It doesn’t work

Answers

  • Follow mike's answer..
  • Whizz
    Whizz Posts: 8,549
    Hello Berk,
    Apologies for the encountered issue.
    I have verified your modem's signals and everything appears to be fine regarding it's functionality, nor there are any confirmed issues with the network grid in your area which can affect you. Regarding the wi-fi connectivity, everything seems to be fine in there as well, except the connection of your iPhone, for which our tool suggests that you turn off the wi-fi function for 30 seconds and then re-enable to test.
    A few more tips can be found here:
    https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it
    If the issue still persists, please test out through a cable connected device as well.
    Thank you for your understanding.
    Have a good day.
    Catalin
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