Porting Additional line from rogers account to Fizz

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Masooma
Masooma Posts: 5 ✭✭
in Welcome and join
I want to port my number which is a additional line on my spouse roger account to Fizz. In this case do I put my spouse account number? and does it effect his number in any way. Because he wants to stay with rogers.
Thanks!

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  • Mike
    Mike Posts: 20,755 ✭✭
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    Hi Masooma

    NO, do not use the account number

    You must use the IMEI and the phone number

    During the activation process, here’s how to keep your current phone number:

    1- Click Transfer a number to Fizz.
    2- Enter your phone number in the field that opens up below.
    3- Use the drop-down to choose your previous provider.
    4- Enter r your phone’s IMEI# in the field below.
    - Dial *#06# on your phone to get your 15-digit IMEI number.
    - Only the IMEI phone number used at your current provider will allow the transfer.
    - If the number is more than 15 digits long, enter only the first 15 digits.
    5- Click Next, review your first monthly plan payment and click Submit.
    6- A transfer authorization request will then be sent by text by your current provider to confirm your wish to transfer this number over to Fizz. This request must be answered by the set deadline.


    Source: https://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz

    This is also a good time to join Fizz as they are giving $40 bonus credit to new customers (until December 2nd).

    If you need a referral code, there is a list here:
    https://community.fizz.ca/questions/2198337-place-referral-codes
    You can choose mine and both parties will have a credit
  • Billy N. #35415
    Billy N. #35415 Posts: 248 ✭✭
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    You can ask fizz on the live chat through the website, facebook messenger or twitter. They are usually there 24/7 on social media. They will be glad to help you!
  • Whizz
    Whizz Posts: 19,193 admin
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    Hello Masooma,
    Thank you for your message. Checking your account, I see you were already able to transfer a line to Fizz on November 19th and the transfer is fully completed. Thank you so much for choosing our services! :) f you'd like, you can check our page for steps on how to see if your services are working successfully: https://fizz.ca/en/faq/how-test-my-fizz-line
    Have a lovely day,
    -Ioana
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