Why my vusa card doesn't work?

I'm trying to order a sim card with my card visa obtained abroad but it doesn't work?! I'm in self isolation, how to do to order a sim card?! Is it possible to buy it in a store?!
Thank you
Ps: i'm in gatineau

Answers

  • Whizz
    Whizz Posts: 8,234
    Hello Salma,
    Thank you so much for your message. I kindly wish to inform you that foreign payment methods are not accepted, only Canadian ones. Rest assured, you will find all the cards that are accepted by our system on our page: https://fizz.ca/en/faq/what-payment-methods-can-i-use
    It is indeed possible to also go to a Couche Tard which sells Fizz sim cards, however it will still be needed to have a payment method you can use with us, in order to be able to activate it and make the monthly payments. You can check the Couche Tard stores and find additional information here: https://fizz.ca/en/couche-tard-sim
    Thank you so much for your understanding.
    Have a lovely day,
    -Ioana
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