I will like to pay my phone?

Help me pay my phone


  • Mike
    Mike Voici mon code de référence => K61CD <= Here my referral code => K61CD <=Posts: 19,161
    Hi Kevin,

    This is a duplicate of this message


    I can only post the same answer, but please give us more info

    We are users here

    Therefore you had a problem with your payment?

    If you need to add a new credit card

    1- In your Fizz account, go to My Profile
    2- Click on Payment methods.
    3- Click on Add a new payment method to add your new payment method.
    4- Now make your way to My plans.
    5- For each of your plans, click on Manage plan/Payment method, and associate your new payment method.

    If you associate a new credit card with your plans, you can also force the payment
    My Plans - Manage Plan - Payment method - Make my monthly payment. Once payment has been made, your service will be restored within 2 hours.

    In case of problem, you can contact Fizz support by chat from 8 am to 9 pm

    1- Log in to your account (see top right).
    2- Any ad blocker in your browser must be disabled.
    3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
    4- The green bubble should appear in bottom right of the page

    Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)
  • Whizz
    Whizz Posts: 10,299
    Hello Kevin,
    I kindly wish to inform you that, on the account I was able to find, there are no active mobile plans. In this case, if by any chance you currently encounter a payment situation, please reach out to us so we can make the necessary verifications and further help: https://fizz.ca/en/contact-us
    It would also be useful in the meantime, if you could check the FAQ Mike provided, regarding how to fix a payment issue.
    Thank you so much for your understanding.
    Have a lovely day,
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