referal code

Hi, I try to subscribe but at the end it says error: REFER CODE CHAR. would please help me.


  • Fizzy
    Fizzy Posts: 10,715 ✭✭
    Hi Sanaz

    Make sure you are entering the referral code correctly. Double check similarly looking letters such as 'I', '1', 'O', '0', etc.

    Also the referral code you are using must belong to an active Fizz customer.

    If anyone is looking for a referral code, there is a list here:
    Feel free to choose mine or use the code of someone who has helped you. =)
    To be transparent, both parties will receive the bonus credit once you have paid your second bill.

    This is a good time to join Fizz as they are giving $40 bonus credit to new customers (until November 18th).
  • Lieux
    Lieux Posts: 2,528 ✭✭
    Sanaz you must enter the code at the last page...see here..
    And try with a different browser or in incognito mode. If anything helped contact Fizz directly. Chat with Fizz.
    To chat without problem:
    First, connect you to your fizz account.
    Then contact them at:
    Wait a few seconds to see the green chat bubble down to the right of the page.
    When you see it, click on it.
    Your chat session begins with Fizz
    Please, desactivate the ad blocker on your browser.
    Or you can send a message on messenger
  • SANAZ O.
    SANAZ O. Posts: 2 ✭✭
    well, i have done it at the very end. and yes i checked If it matches. see attached file
  • Lieux
    Lieux Posts: 2,528 ✭✭
    Sanaz we can’t see any attached file..if nothing helped anyway try to reach fizz now for more help.
  • MichelP
    MichelP Posts: 8,733 ✭✭
    You can contact the Fizz customer service by chat if you need more help.
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