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My internet is going way below the promised.

My wifi is going around 30 to 35 Mbps and 5 to 7Mbps (I bought the 60/10Mbps plan). Why?

Answers

  • Whizz
    Whizz Posts: 7,846
    Hello Alexandre,
    Can you please try the steps our community members suggested? You can also take a look at our page: https://fizz.ca/en/faq/my-wi-fi-network-slow-how-do-i-make-it-faster
    In our tools the modem is online, signals are alright and the speed matches with the one associated with your pan.
    Please contact us if the situation persists, in order to help you further.
    Here you can find the ways to contact us https://fizz.ca/en/contact-us
    Have a wonderful day!
    Adelina
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