I have a Quebec plan, how can I use my phone and/or data in Vancouver within my billing cycle?

mathieular

So in won’t have time to wait for the billing cycle to change and need to use my phone with QC plan in Vancouver. At least the data. How can I go about with this? Any add-ons?
Thanks!

Mike

Hi
Yes you need to buy an addon for the data or voice or SMS
https://fizz.ca/en/faq/what-is-an-add-on-and-how-do-i-buy-one

You can also adding fund in your fizz's wallet
https://fizz.ca/en/faq/how-do-i-add-funds-to-my-fizz-wallet

Patrick C. #32717

Hello mathieular!
What does your plan say about using your phone in Canada? If it says Canada-wide usage, you just have to turn in your roaming and change your network to Fizzex in order to use it while abroad.
I was able to use mine this way with no extra charge!
I hope that helps!
Patrick

mathieular

My plan is a Quebec only plan. Can someone please confirm that those data add-ons will work within Canada, not just Qc?

Fizzy

Hi Mathieular

To use your phone in Vancouver, which is outside of your coverage area, you need to
1. Either buy a TRAVEL add-on
2. or put money in your wallet (more expensive option, but good for emergency use)

Here are the rates you should see:

GBy_6B8OA

Mathieular,
Part 1 of this faq https://fizz.ca/en/faq/im-travelling-outside-my-coverage-zone-what-are-my-roaming-options

"If you selected the Quebec coverage in your plan, consider buying a Travel Add-on or an International call Add-on to make your calls to Canada or the United States."
best regards
Gby

Whizz

Hi Mathieu,
If you're going to Vancouver with a Quebec only coverage mobile plan, I'd suggest you head over to My plans-> Manage plan-> Travel and select the Pay as you go Option by adding funds to your Wallet and use those to have service while outside of Quebec.
More details can be found here:
https://fizz.ca/en/faq/how-do-i-use-pay-as-you-go
Thank you very much for your understanding.
Have a good one!
Andrei