when my plan will be activated?

golam A.

when my plan will be activated plz help me

Fizzy

Hi Golam

Have you already registered/activated your SIM Card and paid for your plan?
And was your credit card charged?
Can you see the plan status on your account?

Try restarting your phone. Make sure your phone is compatible with Fizz and unlocked.
You can also try/test the SIM card with another phone.

If you already paid and your plan is not working, you can contact customer support by chat, from 8 AM to 9 PM every day:

1- Connect to your Fizz account (if you have more than one, connect to the one that has the problem) by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/how-do-i-manage-my-fizz-account
3- The green chat bubble should appear after a few seconds in the bottom right corner.

@Golam I hope that your service will be working soon.
And thank you for closing your post.
However please stop to switching the best answer, as other forum users will get upset.

golam A.

they r charge me but my service not working

Fizzy

@Golam the customer chat is still available now.

Please open that Fizz help page link and click on the green chat bubble.

golam A.

i spoke to some1 they r say my activation is still pending

Whizz

Hi Golam,
I just checked on my end and I can confirm the fact that your mobile plan is active and running.
Please test your services as presented here: https://fizz.ca/en/faq/how-test-my-fizz-line
Thank you very much for your understanding.
Have a good one!
Andrei