Double Payment ?

saurav

My credit card was charged twice for payment. Two transactions in two days. I don't even see a chat bubble where I can talk live to someone.

Fizzy

Hi Saurav

You have to contact Fizz support.

You can contact customer support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account (if you have more than one, connect to the one that has the problem) by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/how-do-payment-cycles-work
3- The green chat bubble should appear after a few seconds in the bottom right corner.

Or you can send a message on facebook https://facebook.com/fizzca

Sergiy R.

Try this link https://fizz.ca/en/contact-us

MichelP

saurav,
Sorry,
We are Fizz users like you.
Please, contact the Fizz customer service by chat.
First, log to your Fizz account.
Click on:
https://fizz.ca/en/faq/how-do-i-fix-payment-issue
Click on the green chat bubble of Fizz when you see it down to the right of the page.

So_AR

You can also try by messenger

LemonHead

Contacting Fizz by chat would be best in this case.

Whizz

Hello Saurav,
Sorry for the unpleasant situation.
I see that you've already reached us in private and a colleague of mine has already opened a ticket for this situation.
When we'll have an update, we'll send you an email immediately.
Please reach us back if you have any other questions. We are available between 8 am and 9 pm every day or any time at https://fizz.ca/en/contact-us
Thank you, have a great day!
Adelina