Apn data not working why?

Try all setting cant make the data work


  • Fizzy
    Fizzy  * Code référence 50$ + données gratuites: <66KGA> *  Posts: 6,703
    Hi Fabien

    What phone model are you using?

    Check the Fizz instructions here: https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
    for both Android phone and iPhone.

    Is your phone connected to Fizz network? Are your other services (calls, texts) working?
    Check your mobile plan on your account, does it show you have data remaining in your plan?
  • Whizz
    Whizz Posts: 8,233
    Hello Fabien,
    Sorry for the situation encountered.
    I have verified and see that you've managed to contact us on Live Chat and one of my colleagues escalated a ticket regarding the situation encountered.
    Rest assured because our technical team will provide a solution as soon as possible. Once they will have an update, we will notify you via the email address associated with your Fizz account.
    If you have any other questions, we are available between 8 am and 9 pm everyday or any time at https://fizz.ca/en/contact-us
    Have a great day!
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