Deactivated mobile internet why?

Sandra S. #32178
Sandra S. #32178 Posts: 2 ✭✭
in My Mobile
Help please think someone without my knowledge cancelled mobile service can someone check?

Best Answer

  • Whizz
    Whizz Posts: 23,085 admin
    Answer ✓
    Hello Sandra,
    Can you please contact us on Live Chat in order to help you further with this situation?
    To chat with our Customer Service team: Log into  your Fizz account >Then, make your way to  the Solution Hub. With the help of the search tool, access the help FAQ related to your issue. The  chat bubble  will appear in the lower right-hand corner. here you can find the ways to contact us: https://fizz.ca/en/contact-us
    Thank you, have a great day!
    Adelina

Answers

  • Fizzy
    Fizzy Posts: 11,802 ✭✭
    Hi Sandra

    Can you logon your Fizz account to check the status of your plan?

    Also try restarting your phone.

    As Whizz Adelina wrote, you can contact Fizz support directly to follow-up.
  • So_AR
    So_AR Posts: 776 ✭✭
    contact fizz by chat
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