can't get access to internet after unfreezing my account

Zijun H.

can't get access to internet after unfreezing my account

Mike

Did you try to reboot the phone?

So_AR

Or Reboot your modem

Whizz

Hello Zijun,
I have verified your account and both mobile and internet plans are active.
Can you please contact us on Live Chat to provide more details, in order to help you further?
Here you can find the ways to contact us https://fizz.ca/en/contact-us
Thank you, have a great day!
Adelina