suspicious charge on credit card ?

Jimmy M. #30309

I was charged for a Fizz activation fee on my credit card while I have only a mobile plan...

Lieux

Jimmy contact Fizz for that and your credit card institution!
chat with Fizz to see if something is wrong with your service.
Chat with Fizz is available from 8h00 to 21h00, each day.
To chat without problem:
First, connect you to your fizz account.
Then contact them at: https://fizz.ca/en/faq/my-modem-connected-cable-my-connec...
Wait a few seconds to see the green chat bubble down to the right of the page.
When you see it, click on it.
Your chat session begins with Fizz
Please, desactivate the ad blocker on your browser.
Or you can send a message on messenger https://facebook.com/fizzca

Fizzy

Hi Jimmy

Fizz does not have an activation fee. What is the amount of the charge?

Do you see this charge under My plans >> Transaction history?

Samuel C. 64723

Contact Fizz support

Philip D. #28440

What was the amount you were charged?

Whizz

Hello Jimmy,
I have verified and see that you've managed to contact us on Live Chat and one of my colleagues helped you further.
Thank you, have a great day!
Adelina