Problem data tracker

Gabriel L. 46478

Anybody knows how often is the data consumption meter updated? I thought I still had data for the month, but I guess the meter was not up-to-date.

Nomdefoire

Well it has a daily usage chart so it's at lease once a day (but I would guess much frequenter than that!).
Usually phones have a data tracker that is pretty accurate and can send alerts if you reach certain amounts of consumption. You should try and compare what you read from your phone and what you see on Fizz website.
Let us know!

Samuel C. 64723

The tracker is not always up to date to the last minute. You need to come back periodically.

MichelP

Gabriel,
You need to reset your track number on your phone at each beginning of your billing cycle.

Whizz

Hello Gabriel,
I have verified your account and you have left 908.51Mb o your mobile plan. you can verify your usage by going to My Plans >>Details >>Daily usage: https://fizz.ca/en/faq/how-do-i-view-my-usage
Please let us know if you have any other questions, here you can find how to reach us: https://fizz.ca/en/contact-us
Have a great day!
Adelina