Why the pending referrals are not showing in my account?

I have received 11 emails about the referrals of my friends, but only 2 latest are showing in my account as pending (in grey, waiting for second bills to be paid to come into effect). Why I am not seeing the names/details of the other 9 referrals?

Answers

  • MichelP
    MichelP code de référence: YJRSP, referral code: YJRSPPosts: 8,562
    Jana,
    Strange!
    Please, contact the Fizz customer service by chat from 8h00 to 21h00 each day.
    Only them can help you about this.
    First log to your Fizz account.
    Click on:
    https://fizz.ca/en/faq/everyone-pays-fair-price-every-day
    Click on the green chat bubble when you see it down to the right of the page.
  • DLB
    DLB Posts: 461
    It's not normal.
    You should follow up with Fizz by contacting the support :
    https://fizz.ca/en/contact-us
    I had the same issue : referral bonus was pending during 4-5 months. I've contacted Fizz and they finally solved my issue. There are a couple of bugs with their system and their website ... so, don't wait and contact them.
  • JoanMr
    JoanMr Posts: 330
    Hey,
    We’re you able to have your referrals ?
    Please let us know !
  • yes - everything is in order
This discussion has been closed.