Why the pending referrals are not showing in my account?
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Jana K.
Posts: 2 ✭✭
I have received 11 emails about the referrals of my friends, but only 2 latest are showing in my account as pending (in grey, waiting for second bills to be paid to come into effect). Why I am not seeing the names/details of the other 9 referrals?
18
Answers
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Strange it seems a problem, since you received the confirmations
Contact the support
You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/whats-my-rewards-program
3- The green chat bubble should appear after a few seconds in the bottom right corner.6 -
Are you sure it’s not in your “referral” section?5
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Jana,
Strange!
Please, contact the Fizz customer service by chat from 8h00 to 21h00 each day.
Only them can help you about this.
First log to your Fizz account.
Click on:
https://fizz.ca/en/faq/everyone-pays-fair-price-every-day
Click on the green chat bubble when you see it down to the right of the page.4 -
It's not normal.
You should follow up with Fizz by contacting the support :
https://fizz.ca/en/contact-us
I had the same issue : referral bonus was pending during 4-5 months. I've contacted Fizz and they finally solved my issue. There are a couple of bugs with their system and their website ... so, don't wait and contact them.0 -
Hey,
We’re you able to have your referrals ?
Please let us know !1 -
yes - everything is in order0
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