Can i get a refund for the SIM card?

yana Y.

I ordered a sim card but I don’t need it anymore. Can i get a refund?

Mike

Normally no, try to contact the support

You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/whats-my-rewards-program
3- The green chat bubble should appear after a few seconds in the bottom right corner.

Lieux

Yana you can try to sell it on Kijiji or something like that. People are looking for one.

Fizzy

Yana, unfortunately you cannot get a refund for a SIM card.

However you may offer it to friends or family who want to activate a new plan or use it for replacement if they lost their phone. There is no expiry on SIM cards and they are reusable even if previously activated.

MichelP

yana,
Sorry,
Normally, Fizz doesnt offer refund when you order a sim card online.
You can try to sell it on Kiijii, Marketplace or give it to a friend.

Juan G. #29462

I don’t think so. Especially if you opened one!

Martha G. #29458

If the SIM card is sent to you, I would be surprised if you can get a refund! It would be unprofitable for the company!

Whizz

Hi Yana,
Unfortunately you cannot receive a refund for a SIM card.
You could, however, gift it to a friend or a family member who might want to subscribe or use it as a replacement.
Have a good one!
Andrei