SIM card order ?

Roxanne D. #29812

Can I cancel my SIM card order to go get one in person at a store?

Mike

Usually no, since they are send right away

Try to contact the support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/how-do-i-order-sim-card
3- The green chat bubble should appear after a few seconds in the bottom right corner

Mastaiso

Depending on where you live, it usually takes 2-3 days to receive the sim card by mail. If you really need one today, you can go grab one in a Couche-Tard store. Call them first to make sure they have it in stock.
Have a nice day

Lieux

Roxanne or you can keep the one by mail for ..just in case. And buy one at a store but check before if they have one to sell to you.

MichelP

Roxanne,
You cant cancel your order for a sim card when it's done..
Just be patient, you will get it 3,4 days later by mail.

Juan G. #29462

There are no physical stores. You can buy some in jean couru though, I believe.

Martha G. #29458

I don’t think so, it’s an automated system. Try to contact fizz support, they might help you.

Whizz

Hi Jean,
We in fact do provide the option to buy a SIM card from Couche-Tard:
https://fizz.ca/en/couche-tard-sim
Have a good one!
Andrei

Whizz

Hi Roxanne,
Unfortunately, the SIM card order cannot cancelled but you can gift the SIM card to someone else if you want to get your own in the meantime from Couche-Tard:
https://fizz.ca/en/couche-tard-sim
Have a good one!
Andrei

Gilles

4 month for this question, whizz can you please close it.