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Mobile data usage not updating?

The last few days my mobile data usage on my Fizz profile has not been updating. I know for a fact that I've been using data, probably a hundred MB or more each day, certainly enough to notice that the remaining data is not changing. Any one else experiencing this or know what's up?


  • Lieux
    Lieux Posts: 2,466
    James did you try to refresh the page? Do you have an application with your phone which could tell you the exact MB you had left?
  • Mike
    Mike Posts: 18,409
    I never check, since I am not afraid to be overcharged

    You can always try with a different browser
  • @Lieux, refreshed plenty of times over several days. No change. My phone records how much data I'm using, but not how much is left (which due to the roll-overs and purchased add-ons makes it hard to calculate the difference).
    @Mike Yeah, not a browser issue.
  • Nevermind, I goofed, it's fine. *shrug emoji*
  • Maybe you were in WiFi and didn’t use mobile data?
  • Try another browser
  • What was the goof? We’re you looking in the wrong area?
  • MichelP
    MichelP Posts: 8,336
    Have you find the reason?
    Maybe, you were in wi-fi.
    Check it on your phone.
  • im so sorry for you
This discussion has been closed.