Welcome to the Fizz Community Hub
How to close the account?
I tried your mobile service. Problem with coverage in ON.
For a moment I DO NOT WANT any service.
Do I need to close the account?
Voici mon code de référence => K61CD <= Here my referral code => K61CD <=
This is the full guide
Did you activate the data roaming?
Mike is right.
Yup, simply go to your account and click unsubscribe.
Cancelling and KEEPING your number
To keep your phone number at a new provider, first and foremost, DO NOT cancel your current Fizz service — only active phone numbers can be transferred to a new provider.
The process is simple: tell your new provider that you intend to keep your number. Your new provider will contact Fizz to disable your Fizz plan. The cancellation will only come into effect after your new provider has retrieved your phone number.
Your new provider will ask you to identify your Fizz plan to confirm your number transfer. Before you call your new provider, have the following information handy:
Your Fizz account number: To find your account number, go to My Plan, then go in Manage. Beneath your telephone number you’ll see your 8 digits account ID starting by 2...
The IMEI number for the last phone you used with your Fizz plan: This is your phone’s identity card; it also allows us to identify your plan. Your IMEI number can be found by dialing *#06# in your phone’s keypad.
code de référence: YJRSP, referral code: YJRSP
Sorry about your dissatisfaction.
Did you activate the roaming on your phone in Ontario?
If you want unsubscribe to your Fizz plan:
First, connect to your Fizz account,
then, click on:
mahdi M. #27800
all you have to do is log in onto your account and click unsubscibe
I have verified and I see that you contacted us on Live Chat and my colleague helped you further.
If you need anything else, we are available between 8 am and 9 pm everyday or any time at
Have a great day!
This discussion has been closed.
Official Fizz communications
Welcome and join
About my account
Switch to Fizz
Create your plan
How it works?
Need a phone?
Activate my SIM
How it works?
Transfer my number
Fizz network settings
Status of our services