Activation ?

Emran F.
Emran F. Posts: 1 ✭✭
in Your Fizz Account
Hi
I was stuck out of canada
And i got back
My account was disabled

Answers

  • Mike
    Mike Posts: 21,688 ✭✭
    Probably you did not pay for it

    Try to see with the support what are your options

    You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

    1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
    2- Click on this link: https://fizz.ca/en/faq/reactivate
    3- The green chat bubble should appear after a few seconds in the bottom right corner.
  • Victoria C. #24523
    Victoria C. #24523 Posts: 367 ✭✭
    When you don't pay for a while, the account gets deactivated for late payments. FB chat will help you out.
  • Whizz
    Whizz Posts: 23,486 admin
    Hi Emran,
    I've just checked your account and I see that it has been disabled following a non-payment issue for over a month. If you'd like to use your mobile service again, you'll have to reactivate your mobile plan by going to My plans > click on the "Reactivate" button" underneath your plan. This FAQ will help you further: https://fizz.ca/en/faq/reactivate.
    If you'll need further help from us, I'm kindly asking you to contact us in private by live chat or via social media: Facebook Messenger or Twitter. Please check the info provided on the following links: https://fizz.ca/en/contact-us.
    https://facebook.com/fizzca
    twitter.com/fizz_ca
    Have a good one!
    Radu
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