How to pay for new sim cards?

I am trying to buy a new sim card online but my payment does not go through.. I tried few visa and master cards but wont work. Can I know any other way I can buy a SIM card ? I live in Gloucester Ottawa.


  • EdmTrance
    EdmTrance Posts: 2,845
    Hi it's your area the problem.
  • Should be a problem with your bank. Never had an issue with paying by credit cards on fizz. Different banks.
  • Pascal
    Pascal Posts: 963
    I don't think Fizz cover your zone! That's why...
    Sorry for you
  • it's a good thing to know
  • Whizz
    Whizz Posts: 10,159
    Hello Varuna,
    I have verified and I see that you contacted us on Live Chat, in order that we can escalate further the situation, you need to contact us back on Live Chat.
    To chat with our Customer Service team: Log into  your Fizz account >Then, make your way to  the Solution Hub.  With the help of the search tool, access the help FAQ related to your issue. The  chat bubble  will appear in the lower right-hand corner.
    Thank you, have a great day!
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