I was charged twice for sim card, only received 1 paid for 2, only need 1?
DISTRIBUTION M.
Posts: 1 ✭✭
I was charged twice for sim card, only received 1 paid for 2, only need 1?
19
Answers
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For this kind of problem you need to contact the support, here we are users
You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
3- The green chat bubble should appear after a few seconds in the bottom right corner.3 -
Hello Distribution !
I suggest you contact Fizz directly to get it resolved.
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HOW TO CONTACT FIZZ by Chat:
Log into your Fizz account.
Make your way to the Solution Hub.
On the help page pertaining to your issue, click on the chat bubble located in the lower right-hand corner.
Our business hours.
The chat service is available every day from 8 a.m. to 9 p.m. EST. The chat bubble won’t appear outside of these business hours.
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HOW TO CONTACT FIZZ on Facebook:
Leave a message on Facebook.
If demand is too high or it’s out of our business hours, leave us a message on Facebook Messenger or Twitter private. We’ll get back to you so you don’t have to waste your precious time waiting around.
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Have a great day !4 -
Any question on billing should be handle by Fizz support.4
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Contact fizz directly1
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Ask a fizz support rep.2
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Hey contact support for help on this 8am to 9pm3
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Get in touch with support for them to help you.2
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Give one to someone accept to use your referral code like a bonus2
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Hello Distribution,
I kindly invite you to contact us by Live Chat in order to help you further regarding this situation.
To chat with our Customer Service team: Log into your Fizz account >Then, make your way to the Solution Hub. With the help of the search tool, access the help FAQ related to your issue. The chat bubble will appear in the lower right-hand corner.
Have a great day!
Adelina0
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