I cant call ?

Soufiane Z.

I cant call anymore

Alex_L

Better contact Fizz to open a ticket. https://fizz.ca/en/contact-us

Mike

Did you try to turn of the phone for 30 seconds or put in the airplan mode for 30 seconds?

Do you have unlimited calls? If not do you have minutes?

Did you select the network operator in automatic ?

Try to take a look to this guide
https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why


If nothing helps contact the support

You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why
3- The green chat bubble should appear after a few seconds in the bottom right corner.

MichelP

Soufiane,
Does your Fizz mobile plan is still active (the renewal of your billing cycle has been paid)?
Please, contact the Fizz customer service by chat for help.
This chat service is available from 8h00 to 21h00, each day.
First, connect you to your Fizz account.
Click on:
https://fizz.ca/en/faq/how-do-i-fix-payment-issue
Click on the green chat bubble when you see it down to the right of the page.

Victoria C. #24523

After you dial a number, you need to push "call", otherwise you won't be able to call
p.s. yes, I'm a captain

clau3166

Doesn't hurt to restart your phone! Maybe double check that your SIM card is still in place and functional. If that doesn't work you can try to contact Fizz customer service directly for further troubleshooting. Good luck

Whizz

Hello Soufiane,
Apologies for the encountered issue.
Regarding your outgoing calls issues, please try to reboot your mobile device and enable airplane mode for 30 seconds then turn it off, as Mike suggested, and perform a test. If the issue still persists, please go into your phone's Settings- Mobile data/ Mobile networks (depends on the phone's model) and disable automatic network search then wait a few moments for the phone to locate available networks and connect to a Fizz EXT option for 3 minutes then switch back to Fizz and verify.
If the issue still persists, please reach us by chat through the FAQ Mike has provided.
Thank you for your understanding.
Have a good day.
Catalin