no service in the USA?

asher S.

I had service the last week in the U S but stopped working today?

Mike

Did you already try to reboot the phone?
Did you use it less the 3 months outside Fizz coverage?

SuperFizzeur

Hi Asher.
Wait at least 24 hours, if the problem is not resolved ask a Fizz rep, it's anormal.
Have a nice day

Whizz

Hello asher,
Apologies for the encountered issue.
Please make sure that the roaming function is active on your account and the international calls block is disabled in my plans- Manage plan- Advanced parameters. Also, make sure that you are not in an area of US where we do not have partners using the link bellow:
https://fizz.ca/en/coverage
If you are still inside of the pink area, please perform a manual network switch from your phone's settings and switch between T-Mobile and AT&T to see if the issue persists. A few more helpful tips, please take a look over:
https://fizz.ca/en/faq/what-can-i-do-if-mobile-network-coverage-is-weak-or-inaccessible
Thank you for your understanding.
Have a good day.
Catalin