Ordet sim?

First I can’t find the chat box to get help!!!
I want to order sim card but have problems and error with credit card and shipping address


  • Mike
    Mike Voici mon code de référence => K61CD <= Here my referral code => K61CD <=Posts: 19,165
    To contact support by chat from 8 am to 9 pm

    1- Login to your account (see top right).
    2- Any advertising blocker in your browser must be disabled.
    3- You must be on a help file, for example, https://fizz.ca/en/faq/how-do-i-update-my-payment-method-or-credit-card-information
    4- The green bubble should appear at the bottom right-hand corner of the page.

    If the chat bubble still doesn't appear at the bottom right after a few seconds, it means that the number of pending sessions is higher than our processing capacity. At that point, leave a message on Facebook Messenger https://facebook.com/fizzca.

    Hoping that this will help you solve your problem (if not, click on answer this question to add more information), feel free to choose this answer as the best one.
  • You need to go through the main page: https://fizz.ca/en/mobile
    Choose your plan, then the website will offer you the possibility of ordering a SIM card.
    In the very end, you can also use my code (46AXU) if you want to have 35$ off your second bill.
  • Veper
    Veper Posts: 23
    If you don't see the chat bubble on the website I would go to their facebook page and send them a message. They usually reply within a few hours.
  • MichelP
    MichelP code de référence: YJRSP, referral code: YJRSPPosts: 8,720
    To contact the Fizz customer service by chat:
    First, connect you to your Fizz account.
    Click on this link for help:
    Click on the green chat bubble from Fizz when you see it down to the right of the page.
  • sokarina
    sokarina Posts: 170
    If you're in montreal or north shore you can get one at Couche Tatd
  • Stanley M.
    Stanley M. Posts: 279
    You can get one at Couche tard
  • Thanks for asking
  • Whizz
    Whizz Posts: 10,159
    Hello Mina,
    I see that you already contacted on Live Chat, and my colleague helped you further with your request.
    If you have other questions, here you can find how to contact us: https://fizz.ca/en/contact-us
    Have a great day!
This discussion has been closed.