Unable to gift data - need support please contact me ?

Susan S. #26389
Susan S. #26389 Posts: 1 ✭✭
in My Mobile
I have always been able to gift data in the past. I need to gift some today to my son. I have over 3G on my account but when I do all the steps to gift it to my son like I have in the past I get a message saying my plan cannot gift data. Please contact me as soon as possible. I would prefer to speak to someone at Fizz or at the least use the chat but I am unable to find that option !

Answers

  • Whizz
    Whizz Posts: 23,101 admin
    Hello Susan,
    I've checked your account and I could see that you've gifted all the data from your plan and what is left is the data from rollover and the upgrades you have active.
    Keep in mind that these are not giftable and that is why you are not able to send it.
    More information about this is to be found over the FAQ https://fizz.ca/en/faq/what-is-data-gifting-and-how-does-it-work
    Have a nice day.
    Nicolae Bogdan
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