Why doesn't the save button work when adding my billing address for the credit card?!

Cristy
Cristy Posts: 1 ✭✭
in My Mobile
Others have had this same issue...my billing address is EXACTLY as with the bank so don't even suggest that.
Fizz needs to fix this ASAP.

Answers

  • Mike
    Mike Posts: 21,579 ✭✭
    Did you try to change browser?
    Here we are users

    You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

    1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
    2- Click on this link: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
    3- The green chat bubble should appear after a few seconds in the bottom right corner.
  • Olivier R. #3666
    Olivier R. #3666 Posts: 1,714 ✭✭
    Thank you for the question
  • Whizz
    Whizz Posts: 23,101 admin
    Hello Cristy,
    I apologize for this inconvenience.
    As Mike said, have you tried from a different browser or from incognito/private mode of your current browser?
    If there is an error message that you receive, please contact our support department following the steps Mike provided.
    Have a nice evening.
    Nicolae Bogdan
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