Change number?

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How can i change my phone number ?

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  • Mike
    Mike Posts: 21,097 ✭✭
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    You have 2 options, pick a random number or pick the last 4 digit for 1$
    https://fizz.ca/en/faq/how-do-i-get-a-new-phone-number

    To change your phone number to a random new number:

    1- Go to My Plans in your Fizz account.
    2- If there is more than one plan on your account, scroll to the plan you wish to change.
    3- Click on Manage and choose Change phone number.
    4- Here you will see your current phone number and two options:
    5- Select the middle option: Get a new number.
    6- Choose a number from the list. (Click Get a new number list to refresh this list. Note that you can only refresh this list 5 times. When you refresh this list, you will not be able to go back to the previous list of numbers.)
    7- Click Confirm.

    How to choose the last 4 digits of your phone number

    If you decide to choose the last 4 digits of your phone number your account will be charged a $1.00 one-time fee.

    How to change your number and choose the last 4 digits:

    1- Log into your account.
    2- Click on My Plans in the top navigation.
    3- If there is more than one plan on your account, scroll to the plan you wish to change.
    4- Click on Manage and choose Change phone number.
    5- Here you will see your current phone number and two options:
    6- Select the third option: Find a number.
    7- Type the four numbers you want into the search box.
    8- Choose a number from the list. (Click Get a new number list to refresh this list. Note that you can only refresh this list 5 times. When you refresh this list, you will not be able to go back to the previous list of numbers.)
    9- Click Confirm.
  • Olivier R. #3666
    Olivier R. #3666 Posts: 1,714 ✭✭
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    Thank you so much
  • MarcioJo
    MarcioJo Posts: 90 ✭✭
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    You means a new one or transfer your courrent phone number?
    If you want keep your courrent phone number, it's is possible following this steps.
    https://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz
    If you want receive a referral bonus, please use my referral link or my code ZX33B
    https://www.fizz.ca/s/5/fr/ https://fizz.ca/fr?ref=ZX33B
  • MichelP
    MichelP Posts: 8,733 ✭✭
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    Mohamad,
    First, connect you to your Fizz account.
    Then, click on: My plan
    Click on: manage my plan
    Click on: Change this phone number
    and choose a new one.
    Click on: Save this change.
    Usually, Fizz charges 1$ + txfor this transaction.
  • Whizz
    Whizz Posts: 20,703 admin
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    Hello mohamad,
    I see that you already contacted us on Live Chat and my colleague provided you the steps to change your number.
    Thanks for our community members for providing you the steps, as they always help each other.
    If you need anything else, we are available between 8 am and 9 pm everyday or any time at https://fizz.ca/en/contact-us
    Have a wonderful day!
    Adelina
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