can't enable data plan on a newly activated SIM card?

I've just activated my newly received SIM card (for two phones, one has a data plan on it). Calls/sms work, however the data plan on the 2nd phone does not. I enabled and set up APN according to information on FAQ page, and still nothing. What am I possibly doing wrong?

Answers

  • Whizz
    Whizz Posts: 8,837
    Hello Roman,
    I have checked your account and I can see you've contacted our support department and they've managed to provide you an answer related to this situation.
    If you encounter anything else suspicious, don't hesitate to contact us by chat following the FAQ https://fizz.ca/en/contact-us.
    As for your device compatibility, I suggest you have a look at the following FAQ https://fizz.ca/en/faq/compatible-devices for additional information.
    Have a nice day!
    Nicolae Bogdan
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