i unsubscribe my old plan and change my plan and transfer number and i pay again ,, what about 37 $

Habes
Habes Posts: 2 ✭✭
in Your Fizz Account
i have old plan just activate yestrday ,, i pay 37$ and i unsubscribe the sim card to transfer my old number and upgrade my plan ,, and i pay again 67.21$ ,, the ammount i pay 36.17 $ yesterday it will back to me or what ?

Answers

  • sman
    sman Posts: 5,211 ✭✭
    Hi Babes,

    Thanks for your fantastic question.

    In your case I suggest contacting a fizz customer service by clicking on the green chat bubble available in your account dashboard, or by joining a customer service by Facebook under the name Fizz.

    It's been a pleasure to assist you today. If you have any further questions don't hesitate to ask.
    Don't forget to mark this answer as the best answer! :)
  • Whizz
    Whizz Posts: 23,486 admin
    Hello Habes,
    Verifying your account I see that you've already been refunded and a colleague of mine has informed you about this via live chat conversation.
    If you'll need further assistance from us, I'm kindly asking you to contact us again in private by live chat or via social media: Facebook Messenger or Twitter. Please check the info provided on the following links: https://fizz.ca/en/contact-us.
    https://facebook.com/fizzca
    twitter.com/fizz_ca
    Have a nice evening!
    Radu
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