Currently a prepaid customer at Fido, can I transfer my number to Fizz?

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Ka L. #25875
Ka L. #25875 Posts: 12 ✭✭
I would like to confirm if I can keep my old cell number, I am currently a prepaid customer at Fido, so I don't have an account number since I don't receive bill.

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  • Ka L. #25875
    Ka L. #25875 Posts: 12 ✭✭
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    How many days does it take for the transfer of phone number? It will give me an idea when I should initiate the transfer before my fido account expires, thanks!
  • Olivier R. #3666
    Olivier R. #3666 Posts: 1,714 ✭✭
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    Oh thank you
  • Fizzy
    Fizzy Posts: 11,299 ✭✭
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    Hi Kai,

    As others mention, you can use the IMEI of your phone.

    You will need to activate, transfer your number and enter your credit card all at once.
    So you can do this 1 or 2 days before your Fido account expires (in case of any unforeseen issues).

    Welcome to Fizz!
  • MichelP
    MichelP Posts: 8,733 ✭✭
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    Ka,
    Yes you can transfert your actual phone number to Fizz.
    You can buy a Fizz sim card at Couche-tard (in the Mtl area and North shore).
    Just keep your Fido plan active before your transfert at Fizz.
  • sman
    sman Posts: 4,653 ✭✭
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    Hi Ka,

    Thanks for your fantastic question.

    Yes you can, if you need a referral code to receive 25$ please let me know.

    It's been a pleasure to assist you today. If you have any further questions don't hesitate to ask.
    Don't forget to mark this answer as the best answer! :)
  • katevalls
    katevalls Posts: 172 ✭✭
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    The most important is that you MUST NOT cancel your account with Fido until your number is transferred, otherwise you're gonna loose your number.
  • AntonioMar
    AntonioMar Posts: 788 ✭✭
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    If the problem is resolved, could you please close the question.
This discussion has been closed.