Monthly payment details?

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Fares O.
Fares O. Posts: 3 ✭✭
I want to buy a Fizz sim card but I wanted to know if the monthly payment will be deducted automatically and if I want to pause the sim card for a month for example. I need more details about this please.

Answers

  • Alexandre P. 40143
    Alexandre P. 40143 Posts: 204 ✭✭
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    Sorry don’t know the details
  • Stanley M.
    Stanley M. Posts: 279 ✭✭
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    Hi Fares, you are charge for the full month. You cannot put it on pause though. The option would be to cancel and then resubscribe in the future.
  • MichelP
    MichelP Posts: 8,733 ✭✭
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    Fares,
    Sorry,
    If you activate a mobile plan with Fizz,
    vou can't put this plan in pause,
    you need to cancel it.
  • sokarina
    sokarina Posts: 170 ✭✭
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    No there's no iption to pause. You would have to unsubscribe and then re apply
  • Whizz
    Whizz Posts: 19,149 admin
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    Hello Fares,
    As the other members suggested, the idea is that being a prepaid company, we cannot pause your plan because the payment is taken only in advance automatically.
    Here you can find more details regarding ordering a sim card: https://fizz.ca/en/faq/how-do-i-order-sim-card and also please check our page: https://fizz.ca/en/faq/everyone-pays-fair-price-every-day
    If you need any other questions, please contact us at https://fizz.ca/en/contact-us
    Have a great day!
    Adelina
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