No data in Vancouver?

Khanh V.

Currently in Vancouver with Canada wide coverage and enabled data roaming. Still no data, what do I do?

Mike

Try to reboot the phone
Check also the APN setting if you have Vidéotron this will not work, sometime people having a Vidéotron phone have this configuration which works in Quebec but it will not work on Fizz-Ext

Fizzy

Hi Khanh,

Try restarting phone.
Can also toggle airplane mode on, wait 1 min, then off.

Go on your phone settings, you can also try manually connecting to other FIZZ-EXT network.

Victoria C. #24523

Write to fizz support on fb

Alexandre P. 40143

Try to restart your internet and contact fizz

Sebastien

Are you on Fizz-Ext?

Whizz

Hello Khanh,
Apologies for the encountered issue.
I have verified your account and I see that you have reached us directly and the issue has been solved.
Hope everything is well now.
Have a great weekend.
Catalin

Anne-laure F.

I suggest you contact Fizz directly to get it resolved.
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Have a great day !

SuperFizzeur

Thanks for your fantastic question.
Like Catalin from Fizz said, your topic is solved. Can you close the topic by choosing your best answer.
It's been a pleasure to assist you today. If you have any further questions don't hesitate to ask.